Product Care
Inspired by South America's rich heritage, pampeano remains one of the few luxury brands with quality and traditional craftsmanship at its heart; from our iconic luxury leather belts to beautiful heirloom pieces including, leather bags, pet accessories and small leather goods.
Each piece is handstitched by master artisans in Buenos Aires with techniques that have been passed down through generations.
Your pampeano products are crafted from durable canvas, vegetable tanned leather, solid brass hardware and wax dipped threads.
Follow these simple care instructions to ensure a lifetime of enjoyment and adventure with your accessories:
Canvas
To clean our cotton canvas, simply use a cloth or sponge and some natural soap and water and to gently blot over the area. Then allow to dry at room temperature. Do not machine wash or leave the bag in direct sunlight for long periods of time.
Leather
We only use vegetable-tanned leather which develops a rich patina over time, enhancing its aesthetic appeal over time.
Due to the natural oils in the leather, small marks can be smoothed out easily by rubbing over the mark with your hands. If you want to use a leather conditioner, we recommend that it is a natural product like beeswax balm that doesn’t include any harmful chemicals.
Apply a small amount of natural leather wax to add a protective layer and a slight sheen. Use a soft cloth to buff the leather after applying the wax.
Brass Hardware
We only use solid brass hardware, which will develop a golden, understated look through regular use.
To maintain or clean the hardware, please use a good quality brass polish, taking care not to apply to the other materials such as the leather or canvas.
Wax- dipped threads
Our signature pampa diamonds are hand stitched with vibrant wax dipped threads. The wax coating adds strength and makes the thread more resistant to abrasion ensuring your accessories are made to last.
Cleaning wax-dipped threads should be done with care to avoid removing the wax coating.
Use a soft, dry cloth to gently wipe away any surface dust or dirt. For additional protection and maintenance, consider using a thread conditioner designed for waxed threads. This can help keep the wax coating smooth and effective.
Avoid exposing the threads to extreme temperatures, excessive moisture, or harsh chemicals, as these can degrade the wax and the thread material.
Our dust bags and boxes
Our Dust bags and boxes are not only part of our plastic free luxury packaging, but are designed to ensure your cherished products last longer.
We would recommend storing your bag, belt or accessories in the bag or box when they are not in use.
This will preserve your heirloom pieces and keep them in optimum condition for future use.
Repairs
They are built to last but in the very rare occurrence you experience a manufacturing defect, please contact us on customer.services@pampeano.com and we will review to resolve the issue.
We also offer a repair service so if you find yourself in a situation where your product has been subject to damage, we can provide a quote and organise for your item to be repaired.